Office Policies

Records
At the first visit to the orthodontist, diagnostic records are made to determine the best course of treatment. Complete diagnostic records typically include a medical/dental history, clinical examination, plaster study models of the teeth, photos of the patient's face and teeth, and X-rays. This information is used to plan a custom treatment plan for each patient. These records are also helpful in tracking the progress of treatment as the teeth move under orthodontic care.

Consultation
Treatment is discussed at the initial exam along with the treatment fee.

Regular Appointments
Once your appliances (braces, expanders, etc.) have been placed, you'll see us at regular intervals 6 to 8 weeks apart for adjustments. Patients are seen by appointment only. We make every effort to be on time for our patients, and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately. Cancel only if there is an emergency. It is difficult to reschedule you since most of our appointments are made 6 to 8 weeks in advance.

Payment and Office Policies

Cost
The cost of treatment depends on the severity of the patient's problem. You will be able to discuss fees and payment options before treatment begins. We have payment plans to suit different budgets, including a no-down-payment option. We also accept assignment from most insurance plans, and file the necessary papers to the insurance company. We work hard to make orthodontics affordable.

Fees
In an effort to keep orthodontic fees down while maintaining the highest level of professional care, we have established this financial policy:

If full payment is made at the onset of treatment, we will offer a fee discount. (If you have insurance, we will offer a discount of payment of your portion of the fee that will not be covered by insurance.) To fit your individual needs, financial arrangements can be made to extend your payments over a period of months.

For your convenience, we accept payment by VISA and MASTERCARD.

In cases of serious delinquency, treatment will be discontinued, although we will make every effort to accommodate patients with temporary difficulties.

Insurance
If you have insurance, we will help you to determine the coverage you have available. Professional care is provided to you, our patient, and not to an insurance company. Thus, the insurance company is responsible to the patient and the patient is responsible to the doctor. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf.

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